Field Supervisor

12,580 - 26,850 /month

Balaji Motors

Field job

Langkyrding, Shillong

Freshers in Customer Support / TeleCaller

99 Openings

Full Time

Contract

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Field Supervisor to join our team at Balaji Motors. The role offers ₹12580 - ₹26850 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Field Supervisor job

What is the eligibility criteria to apply for this Field Supervisor job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12500 - ₹26500 per month that depends on your interview. It's a Full Time job in Shillong.
How many working days are there for this Field Supervisor job?
Ans: This Field Supervisor job will have 6 working days.
Are there any charges applicable while applying or joining this Field Supervisor job?
Ans: No, there is no fee applicable for applying this Field Supervisor job and during the employment with the company, i.e., Balaji Motors.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Supervisor role?
Ans: There is an immediate opening of 99 Field Supervisor at Balaji Motors
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Supervisor job?
Ans: This Field Supervisor job has Day Shift.