Field Supervisor

12,580 - 26,850 /month

Balaji Motors

Field job

Langkyrding, Shillong

Freshers in Customer Support / TeleCaller

99 Openings

Full Time

Contract

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits, Insurance, Meal, Cab

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Field Supervisor to join our team at Balaji Motors. The role offers ₹12580 - ₹26850 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Field Supervisor job

What skills and experience do you need for this Field Supervisor job?
Ans : To apply for this Field Supervisor job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along.
What salary is offered for this Field Supervisor job?
Ans : The salary for this Field Supervisor job ranges between ₹12,500-₹26,500 per month.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Langkyrding, Shillong.
How many vacancies are there for this Field Supervisor job?
Ans : There are 99 vacancies for this Field Supervisor role.
Is this job open for all genders?
Ans : Yes, this Field Supervisor job is open for both male and female candidates.
What does the role of Field Supervisor involve?
Ans : As a Field Supervisor, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Supervisor position is Langkyrding, Shillong.
Who is the right fit for this Field Supervisor job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution is the right fit for this Field Supervisor job.
What makes this Field Supervisor job a good opportunity?
Ans : This Field Supervisor job is a good opportunity as it offers a salary between ₹12,500-₹26,500 per month. This is a Full Time job and has 99 openings.