Field Sales Manager

18,000 - 25,000 /month

Sarthi Vahan

Andheri (East), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Sales Manager to join our team at Sarthi Vahan. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 18,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Field Sales Manager job

Can freshers or experienced candidates apply for this Field Sales Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Field Sales Manager role.
What salary is offered for this Field Sales Manager job?
Ans : The salary for this Field Sales Manager job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Field Sales Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Field Sales Manager job. Only female candidates can apply.
What does the role of Field Sales Manager involve?
Ans : As a Field Sales Manager, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Sales Manager job is located in Andheri (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 0-2 years of experience is ideal for this Field Sales Manager job.
Why should you apply for this Field Sales Manager job?
Ans : This Field Sales Manager job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.