Customer Support Field Executive

15,000 - 25,000 /month

Vimal Enterprises

Field job

Ghatkopar (East), Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Marathi

All Education levels

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate, CCSS Certificate, CCRM Certificate

Job Description

We are looking for a Field Executive to join our team at Vimal Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support Field Executive role.
What salary is offered for this Customer Support Field Executive job?
Ans : The salary for this Customer Support Field Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatkopar (East), Mumbai.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 25 vacancies for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-7 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Ghatkopar (East), Mumbai.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.