Field Executive

12,000 - 15,000 /month

Taksh Global India Private Limited

Field job

Sector IV - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Field Executive to join our team at Taksh Global India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Field Executive role.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector IV - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Field Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Field Executive job is located in Sector IV - Salt Lake, Kolkata.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.