Customer Support Field Executive

45,000 - 65,000 /month*

Sumrat Biz Support Private Limited

Field job

Tajganj, Agra

₹15,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time/Part Time

Job Highlights

Languages: Hindi

All Education levels

Males Only

Flexible Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for a Field Executive to join our team at Sumrat Biz Support Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to swiggy zomato instamart blinkit flipkart xpressbees food and grocery deliver job. The role offers ₹45,000 - ₹65,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a flexible week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support Field Executive role.
How much can you earn in this position?
Ans : You can earn between ₹45,000-₹65,000 per month in this Customer Support Field Executive position.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tajganj, Agra.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 50 vacancies for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-7 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Tajganj, Agra.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹45,000-₹65,000 per month. This is a Both job and has 50 openings.