Customer Support Field Executive

15,000 - 18,000 /month

Plasma Healthchek Diagnostics Private Limited

Singasandra, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Healthcare

Languages: Hindi

All Education levels

Males Only

6 days working | Day Shift

Bike, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for a Field Executive to join our team at Plasma Healthchek Diagnostics Private Limited. The role offers ₹15,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Field Executive role.
What salary is offered for this Customer Support Field Executive job?
Ans : The salary for this Customer Support Field Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There is 1 vacancy for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Singasandra, Bangalore.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.