We are looking for a Field Executive to join our team at Pamac Finserve Private Limited. The role offers ₹15,000 - ₹19,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Field Executive job
Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Field Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹19,000 per month in this Field Executive position.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in M.G Road, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Field Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Field Executive job is located in M.G Road, Bangalore.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 1 openings available.