Customer Support Field Executive

10,000 - 23,000 /month*

M H Collections

Field job

AT GATE Road, Gaya

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Field Executive to join our team at M H Collections. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹10,000 - ₹23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Field Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Field Executive job ranges between ₹10,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in AT GATE Road, Gaya.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 50 vacancies for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What are the key responsibilities of this Customer Support Field Executive job?
Ans : As a Customer Support Field Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is AT GATE Road, Gaya.
Who is the right fit for this Customer Support Field Executive job?
Ans : A candidate having skills like Query Resolution with 0-1 years of experience is the right fit for this Customer Support Field Executive job.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹10,000-₹23,000 per month. This is a Full Time job and has 50 openings.