Field Collection Executive

10,000 - 20,000 /month

Sai Consultancy And Services Private Limited

Field job

Vir Kunwar Singh Colony, Gaya

0 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

10th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Collection Executive to join our team at Sai Consultancy And Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Field Collection Executive job

Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-5 years of experience can apply for this Field Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Collection Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vir Kunwar Singh Colony, Gaya.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-5 years of experience can apply for this Field Collection Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Field Collection Executive job is located in Vir Kunwar Singh Colony, Gaya.
Why should you apply for this Field Collection Executive job?
Ans : This Field Collection Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.