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Field Executive

salary 33,000 - 41,000 /month
company-logo
job companyIntriants
job location Field job
job location Parel, Mumbai
job experience3 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike
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Job Description

We are looking for a Field Executive to join our team at Intriants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹33000 - ₹41000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 3 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Field Executive job

  1. What is the eligibility criteria to apply for this Field Executive job?
    Ans: The candidate should be All Education levels and above with 3 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹33000 - ₹41000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Field Executive job?
    Ans: This Field Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Field Executive job?
    Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Intriants.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Field Executive role?
    Ans: There is an immediate opening of 5 Field Executive at Intriants
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Field Executive job?
    Ans: This Field Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 33000 - ₹ 41000

English Proficiency

Yes

Contact Person

Samruddhi Dubey
Posted 10+ days ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Field Executive