We are looking for a Field Executive to join our team at H M Enterprises. The role offers ₹12500 - ₹17500 and involves managing customer calls, delivering outstanding customer service related to Market Research. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Diploma and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Field Executive job
What is the eligibility criteria to apply for this Field Executive job?
Ans: The candidate should be Diploma and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12500 - ₹17500 per month that depends on your interview. It's a Full Time job in Vadodara.
How many working days are there for this Field Executive job?
Ans: This Field Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Executive job?
Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., H M Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Executive role?
Ans: There is an immediate opening of 1 Field Executive at H M Enterprises
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Executive job?
Ans: This Field Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Benefits
Meal, Insurance, PF, Medical Benefits
Shift
Day
Salary
₹ 12500 - ₹ 17500
Regional Languages
Hindi, Gujarati
English Proficiency
Yes
Contact Person
Ravi Verma
Interview Address
Vadodra
Posted 10+ days ago
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