Customer Support Executive

14,500 - 18,500 /month*

K Shyam G Management

Bajwada, Vadodara

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Maintain detailed records of customer interactions and transactions in our CRM system.
Escalate unresolved issues to the appropriate internal teams when necessary.
Collaborate with other departments to resolve complex issues and improve customer satisfaction.
Provide feedback to management on recurring customer issues and suggest process improvements.
Stay up to date with product knowledge, system changes, and company policies.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,500-₹18,500 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bajwada, Vadodara.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Bajwada, Vadodara.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,500-₹18,500 per month. This is a Full Time opportunity and has 10 openings available.