We are looking for a Field Executive to join our team CD infotech.
Key Responsibilities:
Collection work will be there with incentives .
Update in the app and coordinate with the main person
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th pass and freshers are welcome . The role involves Collection work from there area they wish , providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a six Days week during the flexible shift.