Customer Support Field Executive

17,000 - 18,000 /month

Businessgrowthcoin

Naraina Industrial Area Phase 2, Delhi

6+ months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Automobile

10th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Executive to join our team at Businessgrowthcoin. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹17000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Field Executive job

What qualifications and experience are required for this Customer Support Field Executive position?
Ans : Candidates should have a 10th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Field Executive job ranges between ₹17,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naraina Industrial Area Phase 2, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 1-7 years of experience can apply for this Customer Support Field Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Field Executive job is located in Naraina Industrial Area Phase 2, Delhi.
Why should you apply for this Customer Support Field Executive job?
Ans : This Customer Support Field Executive job offers a salary between ₹17,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.