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Customer Support Field Executive

salary 13,580 - 26,850 /month
company-logo
job companyBalaji Motors
job location Field job
job location Mawlai Nongkwar, Shillong
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
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Job Description

We are looking for a Field Executive to join our team at A M Management And Marketing to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹ 13,580 - ₹ 26,850 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹13,500-₹26,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mawlai Nongkwar, Shillong.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 50 vacancies for this Customer Support Field Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Field Executive job?
    Ans : As a Customer Support Field Executive, key responsibilities include skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Mawlai Nongkwar, Shillong.
  9. Who is the right fit for this Customer Support Field Executive job?
    Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Field Executive job.
  10. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹13,500-₹26,500 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 13580 - ₹ 26850

Contact Person

Abhishek Mishra
Posted 6 days ago

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₹ 13,580 - 26,850 per month
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Skills: Query Resolution, Non-voice/Chat Process
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Job Hai > Jobs in Shillong > Customer Support / TeleCaller Jobs in Shillong > Field Executive