Field Executive

30,000 - 55,000 /month*

Aloka Enterprises

Field job

9th Phase JP Nagar, Bangalore

₹15,000 incentives included

6+ months Experience in Customer Support / TeleCaller

35 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Malayalam, Kannada

All Education levels

All genders

6 days working | Day Shift

PAN Card, Bank Account

Job Description

We are looking for a Field Executive to join our team at Aloka Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Advertisement. The role offers ₹30000 - ₹55000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Field Executive job

What is the eligibility criteria to apply for this Field Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Field Executive job?
Ans: This Field Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Executive job?
Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Aloka Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Executive role?
Ans: There is an immediate opening of 35 Field Executive at Aloka Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Executive job?
Ans: This Field Executive job has Day Shift.