Field Coordinator

20,000 - 22,000 /month

Pamac Finserve Private Limited

Infantry Road, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Kannada

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Coordinator to join our team at Pamac Finserve Private Limited. The role offers ₹20000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Field Coordinator job

What is the eligibility criteria to apply for this Field Coordinator job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Field Coordinator job?
Ans: This Field Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Field Coordinator job?
Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., Pamac Finserve Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Coordinator role?
Ans: There is an immediate opening of 1 Field Coordinator at Pamac Finserve Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Coordinator job?
Ans: This Field Coordinator job has Day Shift.