Field Coordinator

15,000 - 20,000 /month

Makwin Sourcing Solutions India (opc) Private Limited

Field job

Masjid Bandar, Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Query Resolution

Job Highlights

Languages: Hindi, Marathi

12th Pass and above

Males Only

6 days working | Flexible Shift

Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Coordinator to join our team at Makwin Sourcing Solutions India (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Promotional Product sourcing from market and manufacturing knowledge. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Field Coordinator job

Can freshers or experienced candidates apply for this Field Coordinator role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Field Coordinator role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Field Coordinator position.
What shift and timings does this job follow?
Ans : This Field Coordinator job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Masjid Bandar, Mumbai.
How many vacancies are there for this Field Coordinator job?
Ans : There is 1 vacancy for this Field Coordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Field Coordinator role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Field Coordinator, you will work on skills like Query Resolution.
What is the job location for this position?
Ans : The job location for this Field Coordinator position is Masjid Bandar, Mumbai.
Who is the right fit for this Field Coordinator job?
Ans : A candidate having skills like Query Resolution with 0-3 years of experience is the right fit for this Field Coordinator job.
What makes this Field Coordinator job a good opportunity?
Ans : This Field Coordinator job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.