Field Coordinator

K9HR SOLUTIONS is looking for an enthusiastic and dedicated Field Coordinator to become a valuable part of our team for K9hr Solutions based in Rajkot, located at 150 Feet Ring Road. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Service. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5 - 1 years of experience in customer service or telecalling, who are proficient in Hindi, Gujarati. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Field Coordinator job

1. What is the eligibility criteria to apply for this Field Coordinator job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Rajkot.
3. How many working days are there for this Field Coordinator job?
   Ans: This Field Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Coordinator job?
   Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., K9HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Coordinator role?
   Ans: There is an immediate opening of 2 Field Coordinator at K9HR SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Coordinator job?
   Ans: This Field Coordinator job has Day Shift.