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Customer Support Field Coordinator

salary 12,000 - 17,000 /month*
company-logo
job companyJovago Solutions Llp
job location Field job
job location Thane West, Thane
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Coordinator to join our team at Jovago Solutions Llp to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 17,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Coordinator job

  1. Can freshers or experienced candidates apply for this Customer Support Field Coordinator role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Field Coordinator role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Coordinator job ranges between ₹12,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Coordinator job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Coordinator job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Field Coordinator job is located in Thane West, Mumbai.
  8. Why should you apply for this Customer Support Field Coordinator job?
    Ans : This Customer Support Field Coordinator job offers a salary between ₹12,000-₹17,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 17000

Contact Person

Pradeep Kasbe
Posted 11 days ago
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