Customer Support Field Coordinator

10,000 - 15,000 /month

Entelenet Worldwide Express Private Limited

Field job

Nautanwa, Maharajganj

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Field Coordinator to join our team at Entelenet Worldwide Express Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹10,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Field Coordinator job

What skills and experience do you need for this Customer Support Field Coordinator job?
Ans : To apply for this Customer Support Field Coordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Field Coordinator job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Field Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nautanwa, Maharajganj.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Support Field Coordinator job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Field Coordinator job?
Ans : As a Customer Support Field Coordinator, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Field Coordinator job is located in Nautanwa, Maharajganj.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Support Field Coordinator job.
Why should you apply for this Customer Support Field Coordinator job?
Ans : This Customer Support Field Coordinator job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.