We are looking for a Field Coordinator to join our team at Arambh. The role offers ₹12,000 - ₹14,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Customer Support Field Coordinator job
What are the eligibility criteria for this Customer Support Field Coordinator job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge for this Customer Support Field Coordinator job offered by Arambh in turbhe, Mumbai.
What salary is offered for this Customer Support Field Coordinator job?
Ans : The salary for this Customer Support Field Coordinator job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Field Coordinator job is open for both male and female candidates.
What does the role of Customer Support Field Coordinator involve?
Ans : As a Customer Support Field Coordinator, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Field Coordinator job is located in turbhe, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-1 years of experience is ideal for this Customer Support Field Coordinator job.
Why should you apply for this Customer Support Field Coordinator job?
Ans : This Customer Support Field Coordinator job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.
A Naukri Group company
LoginHire Local Staff
15,000 - 18,000 /month
Arambh
turbhe, Mumbai
6 - 12 months Experience in Customer Support / TeleCaller
Full Time
