Field Collection Executive

12,000 - 25,000 /month

Spurvy Financial Solutions Limited

Barasat, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Field Collection Executive to join our team at Spurvy Financial Solutions Limited. The role offers ₹12000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Field Collection Executive job

Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Field Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Collection Executive job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Barasat, Kolkata.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 25 vacancies for this Field Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Field Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Field Collection Executive job?
Ans : As a Field Collection Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Barasat, Kolkata.
Who is the right fit for this Field Collection Executive job?
Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this Field Collection Executive job.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 25 openings.