A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 44,000 /month*
Lorax Financial Services Private Limited
Field job
Baruipur, Kolkata
₹5,000 incentives included
0 - 6+ years Experience in Customer Support / TeleCaller
फुल टाइम
We are looking for a Field Collection Executive to join our team at Lorax Financial Services Private Limited to handle customer pending emi,collection role as collection executive for various banks, provide exceptional customer support and resolve queries related to collection agent. The role offers an attractive in-hand salary of ₹10,000 - ₹44,000 and opportunities for growth.
Key Responsibilities:
Collect customer emi professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required for pending emi.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift. (bike is mandatory) .
