A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 55,000 /month*
Lorax Financial Services Private Limited
Field job
Barrackpore, Kolkata
₹5,000 incentives included
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Field Collection Executive to join our team at Lorax Financial Services Private Limited to collect emi and foreclosure amounts, provide exceptional customer support and resolve queries related to Banking Process. The role offers an attractive in-hand salary of ₹20,000 - ₹55,000 and opportunities for growth.
Key Responsibilities:
COLLECT MONTHLY EMI FROM CUSTOMERS ON BEHALF OF BANK.
DO VISIT IN EVERY CUSTOMERS RESIDENTIAL ADRESS .
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.
CANDIDATE MUST HAVE A SMART PHONE AND A BIKE .
