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Customer Support Field Collection Executive

salary 22,000 - 22,100 /month
company-logo
job companyFresher World Edu Tech Private Limited
job location Field job
job location Acc Nagar, Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a Field Collection Executive to join our team at FRESHER WORLD EDU TECH PRIVATE LIMITED. The role offers ₹ 22,000 - ₹ 22,100 and involves managing customer calls, delivering outstanding customer service related to Operation Field. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Collection Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Collection Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Field Collection Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary is ₹22,000 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Collection Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Acc Nagar, Mumbai.
  5. How many vacancies are there for this Customer Support Field Collection Executive job?
    Ans : There are 10 vacancies for this Customer Support Field Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Field Collection Executive job?
    Ans : As a Customer Support Field Collection Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Collection Executive position is Acc Nagar, Mumbai.
  9. Who is the right fit for this Customer Support Field Collection Executive job?
    Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Field Collection Executive job.
  10. What makes this Customer Support Field Collection Executive job a good opportunity?
    Ans : This Customer Support Field Collection Executive job is a good opportunity as it offers a salary of ₹22,000 per month. This is a Full Time job and has 10 opening.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Communication, Field Location Area

Shift

Flexible

Contract Job

No

Salary

₹ 22000 - ₹ 22100

Contact Person

Trushar
Posted 9 hours ago
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