Field Boy

12,000 - 18,000 /month

Updesk Private Limited

Model Town, Ludhiana

0 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Boy to join our team at Updesk Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Field Boy job

Can freshers or experienced candidates apply for this Field Boy role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Field Boy role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Field Boy position.
What shift and timings does this job follow?
Ans : This Field Boy job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town, Ludhiana.
How many vacancies are there for this Field Boy job?
Ans : There is 1 vacancy for this Field Boy role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Field Boy role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Boy position is Model Town, Ludhiana.
What makes this Field Boy job a good opportunity?
Ans : This Field Boy job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 1 openings.