Customer Support Field Boy

20,000 - 50,000 /month

S & P Enterprises

Field job

Kandivali (East), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Logistics

10th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Boy to join our team at S & P Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 20,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Field Boy job

What are the eligibility criteria for this Customer Support Field Boy job?
Ans : Candidates should have a 10th Pass and above qualification with 1-1 years of experience and skills like Query Resolution for this Customer Support Field Boy job offered by S & P Enterprises in Kandivali (East), Mumbai.
What salary is offered for this Customer Support Field Boy job?
Ans : The salary for this Customer Support Field Boy job ranges between ₹20,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Boy job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kandivali (East), Mumbai.
How many vacancies are there for this Customer Support Field Boy job?
Ans : There are 99 vacancies for this Customer Support Field Boy role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Field Boy role. Only male candidates are eligible.
What does the role of Customer Support Field Boy involve?
Ans : As a Customer Support Field Boy, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Field Boy position is Kandivali (East), Mumbai.
Who is the right fit for this Customer Support Field Boy job?
Ans : A candidate having skills like Query Resolution with 1-1 years of experience is the right fit for this Customer Support Field Boy job.
What makes this Customer Support Field Boy job a good opportunity?
Ans : This Customer Support Field Boy job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 99 openings.