Customer Support Field Boy

20,000 - 25,000 /month

S & P Enterprises

Field job

Borivali (East), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Logistics

10th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Boy to join our team at S & P Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 20,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Field Boy job

What qualifications and experience are required for this Customer Support Field Boy position?
Ans : Candidates should have a 10th Pass and above qualification with 1-1 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Field Boy job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Field Boy job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 1-1 years of experience can apply for this Customer Support Field Boy job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Field Boy job?
Ans : As a Customer Support Field Boy, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Field Boy job is located in Borivali (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-1 years of experience is ideal for this Customer Support Field Boy job.
Why should you apply for this Customer Support Field Boy job?
Ans : This Customer Support Field Boy job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.