Field Boy

12,000 - 18,000 /month

Dr Reddys Foundation

Jogeshwari (East), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Field Boy to join our team for Dr Reddys Foundation in Mumbai at our Jogeshwari (East) location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 0.5 years of experience in customer service or a telecaller role and should be proficient in Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Boy job

What is the eligibility criteria to apply for this Field Boy job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Field Boy job?
Ans: This Field Boy job will have 6 working days.
Are there any charges applicable while applying or joining this Field Boy job?
Ans: No, there is no fee applicable for applying this Field Boy job and during the employment with the company, i.e., DR REDDYS FOUNDATION.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Boy role?
Ans: There is an immediate opening of 5 Field Boy at DR REDDYS FOUNDATION
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Boy job?
Ans: This Field Boy job has Day Shift.