Field Boy

25,000 - 30,000 /month

City Mall

New Modern Shahdara, Delhi

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Languages: Hindi

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Field Boy to join our team at City Mall. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to e commerce. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Field Boy job

Can freshers or experienced candidates apply for this Field Boy role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Field Boy role.
What salary is offered for this Field Boy job?
Ans : The salary for this Field Boy job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Field Boy job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Modern Shahdara, Delhi.
How many vacancies are there for this Field Boy job?
Ans : There are 25 vacancies for this Field Boy role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-7 years of experience are eligible to apply for this Field Boy role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Boy position is New Modern Shahdara, Delhi.
What makes this Field Boy job a good opportunity?
Ans : This Field Boy job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 25 openings.