Field Boy

12,850 - 22,680 /month

Balaji Motors

Field job

Anand Nagar, South West Mumbai, Mumbai

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Contract

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Field Boy to join our team at Balaji Motors. The role offers ₹12850 - ₹2680 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Field Boy job

What is the eligibility criteria to apply for this Field Boy job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12500 - ₹22500 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Field Boy job?
Ans: This Field Boy job will have 6 working days.
Are there any charges applicable while applying or joining this Field Boy job?
Ans: No, there is no fee applicable for applying this Field Boy job and during the employment with the company, i.e., Balaji Motors.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Boy role?
Ans: There is an immediate opening of 50 Field Boy at Balaji Motors
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Boy job?
Ans: This Field Boy job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 12850 - ₹ 22680

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Komal

Interview Address

Anand Nagar, South West Mumbai, Mumbai

Posted 6 days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Field Boy