Email Process Executive

Job Title: Email Process Executive – BFSI Domain

Location: Chandivali, Mumbai

Experience Required:

Minimum 1 year of experience in the BFSI (Banking, Financial Services, and Insurance) sector

Minimum 2 years of email process experience in any BPO/KPO

Education: Graduation (Mandatory)

Salary: ₹23,000 – ₹27,000 (In-hand)

Working Days: 5 Days a Week

Week Offs: 2 Rotational Week Offs

Job Summary:

We are hiring experienced Email Process Executives for a reputed financial client in Chandivali, Mumbai. The ideal candidate must have strong exposure to email support in the BPO sector along with hands-on experience in banking or financial services.

Key Responsibilities:

Respond to customer queries and service requests via email in a timely and professional manner

Handle high volumes of email interactions efficiently while maintaining quality standards

Collaborate with internal teams to resolve customer issues

Ensure adherence to company policies, compliance guidelines, and quality parameters

Maintain accurate documentation of customer communication

Escalate complex issues to appropriate departments when necessary

Candidate Requirements:

Graduate in any discipline (Mandatory)

1+ year of experience in BFSI domain

2+ years of experience in email process in a BPO or customer support environment

Excellent written English communication skills

Proficient in email etiquette, MS Office tools, and CRM platforms

Ability to work in a fast-paced, dynamic environment with high accuracy

Willingness to work in rotational shifts and week offs

What We Offer:

In-hand salary between ₹23,000 and ₹27,000

5-day work week with 2 rotational offs

Professional work environment and growth opportunities

Exposure to a leading BFSI client and career enhancement

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Email Process Executive job

1. What is the eligibility criteria to apply for this Email Process Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Email Process Executive job?
   Ans: This Email Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email Process Executive job?
   Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., WITBLOOM TRAINING & PLACEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Process Executive role?
   Ans: There is an immediate opening of 50 Email Process Executive at WITBLOOM TRAINING & PLACEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Process Executive job?
   Ans: This Email Process Executive job has Day Shift.