Email Process Executive

15,000 - 25,000 /month

Q Conneqt Business Solutions

Viman Nagar, Pune

6 - 36 months Experience in Customer Support / TeleCaller

Replies in 24hrs

30 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Marathi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email Process Executive to join our team at Q Conneqt Business Solutions. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Email Process Executive job

What is the eligibility criteria to apply for this Email Process Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Email Process Executive job?
Ans: This Email Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Process Executive job?
Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., Q Conneqt Business Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Process Executive role?
Ans: There is an immediate opening of 30 Email Process Executive at Q Conneqt Business Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Process Executive job?
Ans: This Email Process Executive job has Day Shift.