Email Process Executive

Key Responsibilities:

• Respond to customer queries and provide support via email in a professional and timely manner.

• Build and maintain positive customer relationships to enhance satisfaction and retention.

• Identify and resolve customer concerns effectively within defined timelines.

• Promote and provide information about company products and services where relevant.

• Stay updated with company policies, product knowledge, and procedures.

• Prepare and maintain accurate reports and share updates with supervisors.

• Escalate complex or unresolved issues to the appropriate specialists for further action.

Qualifications & Skills:

• Minimum 1 year of experience in Banking or BFSI sector.

• Graduation is mandatory.

• Excellent written communication and interpersonal skills.

• Strong problem-solving and analytical abilities.

• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Email Process Executive job

1. What is the eligibility criteria to apply for this Email Process Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Email Process Executive job?
   Ans: This Email Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email Process Executive job?
   Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., NAVIR CONSULTANTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Process Executive role?
   Ans: There is an immediate opening of 10 Email Process Executive at NAVIR CONSULTANTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Process Executive job?
   Ans: This Email Process Executive job has Rotational Shift.