Email Process Executive

19,500 - 39,050 /month*

Krishik Enterprises

Virar West, Mumbai

₹4,550 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Email Process Executive to join our team at Krishik Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Customer support service. The role offers ₹19,500 - ₹39,050 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Email Process Executive job

Can freshers or experienced candidates apply for this Email Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Email Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹19,500-₹39,000 per month in this Email Process Executive position.
What shift and timings does this job follow?
Ans : This Email Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Virar West, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email Process Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Email Process Executive job is located in Virar West, Mumbai.
Why should you apply for this Email Process Executive job?
Ans : This Email Process Executive job offers a salary between ₹19,500-₹39,000 per month. This is a Full Time opportunity and has 10 openings available.