Email Process Executive

Job Title: Email Process Executive Banking Domain

Location: Mumbai (Chandivali)
Experience Required: Minimum 1 year in banking or 2 year in other domain in Email
Education: Graduation (Mandatory)
Salary: Up to ₹3.5 LPA
Working Days: 5 Days a Week
Week Offs: 2 Rotational Week Offs

Job Description:

We are hiring for an Email Process Executive for a reputed banking client in Mumbai. The ideal candidate will have at least 1 year of experience in the banking industry or 2 years of experience in other domain and be well-versed in handling customer queries and concerns through email communication.

Key Responsibilities:

• Handle and respond to customer queries via email in a timely and professional manner

• Coordinate with internal departments to ensure customer issues are resolved efficiently

• Maintain accurate records of customer interactions and follow-ups

• Ensure compliance with bank policies and regulatory guidelines

• Identify opportunities for process improvement and contribute to customer satisfaction initiatives

Requirements:

• Graduate in any discipline (mandatory)

• Minimum 1 year of experience in a banking or 2 year of experience in other domain

• Strong written communication skills

• Good understanding of banking products and services

• Ability to work in a fast-paced, target-driven environment

• Basic computer proficiency (MS Office, email handling, etc.)

Benefits:

• Competitive salary up to ₹3.5 LPA

• 5-day working week with 2 rotational week offs

• Opportunity to work with a leading name in the banking sector

• Career growth opportunities and training provided

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Email Process Executive job

1. What is the eligibility criteria to apply for this Email Process Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Email Process Executive job?
   Ans: This Email Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email Process Executive job?
   Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., International Bpo.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Process Executive role?
   Ans: There is an immediate opening of 50 Email Process Executive at International Bpo
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Process Executive job?
   Ans: This Email Process Executive job has Day Shift.