Email Process – Customer Support
Job Responsibilities:
Respond to customer queries through email professionally.
Resolve customer complaints and service-related issues.
Provide accurate information and appropriate solutions.
Understand customer concerns and maintain clear written communication.
Follow email response time (TAT) and quality standards.
Maintain customer interaction records and escalate complex issues when required.
Ensure customer satisfaction while following company policies.
Location: Hebbal
Salary: ₹25,000 CTC | ₹20,000 Take Home
Education: 12th Pass and above
Experience: Minimum 6 months in Customer Support (Email Process mandatory)
Language: Excellent English comprehension skills
Cab Facility: Not Available
Shift Timings:
Female Candidates: 6:00 AM – 3:00 PM / 7:00 AM – 4:00 PM
Male Candidates: 3:00 PM – 12:00 AM / 4:00 PM – 1:00 AM