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Email Process – Customer Support

salary 18,000 - 23,000 /month
company-logo
job companyTeleperformance Global Service Private Limited
job location Hebbal, Bangalore
job experience1 - 5 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Email Process – Customer Support
Job Responsibilities:

  • Respond to customer queries through email professionally.

  • Resolve customer complaints and service-related issues.

  • Provide accurate information and appropriate solutions.

  • Understand customer concerns and maintain clear written communication.

  • Follow email response time (TAT) and quality standards.

  • Maintain customer interaction records and escalate complex issues when required.

  • Ensure customer satisfaction while following company policies.

Location: Hebbal

Salary: ₹25,000 CTC | ₹20,000 Take Home

Education: 12th Pass and above

Experience: Minimum 6 months in Customer Support (Email Process mandatory)

Language: Excellent English comprehension skills

Cab Facility: Not Available

Shift Timings:

  • Female Candidates: 6:00 AM – 3:00 PM / 7:00 AM – 4:00 PM

  • Male Candidates: 3:00 PM – 12:00 AM / 4:00 PM – 1:00 AM

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Email Process – Customer Support job

  1. Who is eligible to apply for this Email Process – Customer Support job at Teleperformance Global Service Private Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Email Process – Customer Support job offered by Teleperformance Global Service Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹23,000 per month in this Email Process – Customer Support position.
  3. What shift and timings does this job follow?
    Ans : This Email Process – Customer Support job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email Process – Customer Support job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Email Process – Customer Support, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Email Process – Customer Support job is located in Hebbal, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 1-5 years of experience is ideal for this Email Process – Customer Support job.
  10. Why should you apply for this Email Process – Customer Support job?
    Ans : This Email Process – Customer Support job offers a salary between ₹18,000-₹23,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Customer Support Email Process mandatory, Excellent English comprehension

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 23000

English Proficiency

Yes

Contact Person

Gayathri Arumugam

Interview Address

31, Chiranjeevi Layout, Hebbal Kempapura,, Bengaluru Karnataka, Hebbal Kempapura, Bangalore
Posted 2 hours ago
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