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Email Chat Support Executive

salary 18,000 - 32,000 /month*
company-logo
job companyWahidna Talent Solution
job location Airoli, Mumbai
incentive₹10,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Email Chat Support Executive to join our team at Wahidna Talent Solution to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 32,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Email Chat Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹18,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 25 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email Chat Support Executive job?
    Ans : As a Email Chat Support Executive, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is Airoli, Mumbai.
  9. Who is the right fit for this Email Chat Support Executive job?
    Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Email Chat Support Executive job.
  10. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹32,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 32000

Contact Person

Firoz Sheikh
Posted 8 hours ago
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