Email Chat Support Executive

17,000 - 25,000 /month

Umoja Marketplace Technologies Private Limited

Dona Paula, Goa

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Life Insurance

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

Manage the GCS (Global Customer Support) mailbox by monitoring incoming emails and sending them to be investigated to the relevant department based on their nature and urgency. • Efficiently move emails to the relevant folders or queues for further processing, ensuring timely handling and organization of correspondence. • Log incoming emails and relevant details into Dynamics or other designated systems accurately and comprehensively for tracking and reference purposes. • Send acknowledgments for received emails, providing reassurance to customers and stakeholders regarding their concerns or inquiries..

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Email Chat Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹25,000 per month in this Email Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dona Paula, Goa.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 10 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email Chat Support Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Dona Paula, Goa.
Who is the right fit for this Email Chat Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this Email Chat Support Executive job.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹25,000 per month. This is a Full Time job and has 10 openings.