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Email Chat Support Executive

salary 35,000 - 39,000 /month*
company-logo
job companyTeleperformance
job location Mansarovar, Jaipur
incentive₹1,000 incentives included
job experience1 - 3 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

EMAIL SUPPORT EXECUTIVE

Location : Jaipur, Rajasthan

Process : International Email Support

Work Mode : Work From Office (WFO)

CTC : ₹35,000–₹38,000 per month

ABOUT THE ROLE

We are hiring experienced Email Support Executives for its Jaipur team. This is a great opportunity for candidates with international customer support or client-handling experience to work with a global customer experience leader.

ELIGIBILITY CRITERIA

  • Graduation in any stream is mandatory

  • Minimum 1 year of documented international customer support/customer-handling experience

  • Strong written English communication skills

  • Flexibility to work rotational shifts and rotational week-offs

  • KEY RESPONSIBILITIES

  • Respond to customer emails accurately and professionally

  • Resolve customer queries with empathy and efficiency

  • Escalate complex issues to the appropriate teams

  • Follow quality standards, process guidelines, and compliance requirements

  • Coordinate with internal teams to ensure a seamless customer experience

SALARY & INCENTIVES

  • CTC: ₹36,000–₹38,000 per month

  • Approx. In-Hand During First 3 Months of Training: ₹30,000 per month

  • Performance-Linked Incentive (PLI): Up to ₹1,000 per month, based on performance

PERKS & BENEFITS

  • 5-Day Working

  • Paid Training

  • 14 Days of Accommodation with Complimentary Breakfast

  • Travel Reimbursement (Bus/Train/Flight)

  • Health & Wellness Coverage

  • Employee Assistance Program

  • Career Growth Opportunities

  • Inclusive & Collaborative Work Environment

⚠️ IMPORTANT NOTE

  • No leaves are permitted during the first 3 months of training.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Email Chat Support Executive job

  1. What skills and experience do you need for this Email Chat Support Executive job?
    Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. What salary is offered for this Email Chat Support Executive job?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹35,000-₹39,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 50 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What does the role of Email Chat Support Executive involve?
    Ans : As a Email Chat Support Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is Mansarovar, Jaipur.
  9. Who is the right fit for this Email Chat Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Email Chat Support Executive job.
  10. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹35,000-₹39,000 per month. This is a Full Time job and has 50 openings.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF, Insurance, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 35000 - ₹ 39000

English Proficiency

Yes

Contact Person

Prajjwal Singh
Posted 6 hours ago
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