Email & Chat Support Executive

15,000 - 25,000 /month

Sutherland

Airoli, Navi Mumbai

6 - 72 months Experience in Customer Support / TeleCaller

Replies in 24hrs

55 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email & Chat Support Executive to join our team at SUTHERLAND to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Sutherland.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 55 Email & Chat Support Executive at Sutherland
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

International Calling, Domestic Calling

Shift

Rotational

Contract Job

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

Imran

Interview Address

mumbai

Posted 3 hours ago

Apply to similar jobs

International Non Voice Process

₹ 22,000 - 45,000 per month

Kkr Services Private Limited

Work from home

Skills: Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge

New

13 Openings

Conectar (Healthcare Voice Process)

₹ 20,000 - 31,000 per month

Nley Consultants Private Limited

Ghansoli, Mumbai

Skills: International Calling, Query Resolution

New

30 Openings

Customer Support Executive

₹ 24,000 - 24,000 per month

Wolf Hr Services

Airoli, Mumbai

Skills: Computer Knowledge

10 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Email & Chat Support Executive