jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Email Chat Support Executive

salary 15,000 - 22,000 /month
company-logo
job companyStartek
job location Sector II - Salt Lake, Kolkata
job experience0 - 6 years Experience in Customer Support / TeleCaller
Replies in 24hrs
88 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email Chat Support Executive to join our team at Startek to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹22000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Email Chat Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector II - Salt Lake, Kolkata.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 88 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email Chat Support Executive job?
    Ans : As a Email Chat Support Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is Sector II - Salt Lake, Kolkata.
  9. Who is the right fit for this Email Chat Support Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling with 0-6 years of experience is the right fit for this Email Chat Support Executive job.
  10. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 88 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

International Calling, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 22000

English Proficiency

Yes

Contact Person

Imran

Interview Address

kolkata
Posted 10+ days ago
similar jobs

Apply to similar jobs

₹ 20,000 - 30,000 per month
Concentrix
Sector V - Salt Lake, Kolkata
SkillsNon-voice/Chat Process, International Calling
New
90 Openings
₹ 15,000 - 35,000 per month
Ajit Enterprise
Work from home
Freshers in Customer Support / TeleCaller
New
10 Openings
₹ 15,000 - 30,000 per month
Ajit Enterprise
Work from home
Freshers in Customer Support / TeleCaller
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates