We are looking for a Email Chat Support Executive to join our team at Startek to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹22000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Email Chat Support Executive job
Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Email Chat Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email Chat Support Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector II - Salt Lake, Kolkata.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 88 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Email Chat Support Executive job?
Ans : As a Email Chat Support Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Sector II - Salt Lake, Kolkata.
Who is the right fit for this Email Chat Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-6 years of experience is the right fit for this Email Chat Support Executive job.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 88 openings.