Email Chat Support Executive

Job Title: ORM Executive (Email & Chat Support)

Location: Ghatkopar And Andheri
Type: Full-time
Joining: Immediate Joiners Preferred

Role Overview

Looking for an experienced ORM Executive to handle customer support via email & chat — with a focus on technical issue resolution in the ISP/Telecom domain.

Key Responsibilities

• Handle email and chat-based customer support

• Diagnose & troubleshoot technical issues (ISP, Telecom, etc.)

• Provide clear, step-by-step solutions to customers

• Maintain accurate records of customer interactions

• Collaborate with internal teams for complex issues

• Ensure quick and quality responses (meeting SLAs)

• Offer multilingual support (if applicable)

Requirements

• Min. 2 years' experience in email/chat customer support

• Strong in technical troubleshooting

• Excellent written English communication

• High attention to detail & professionalism

• Bonus: Proficiency in Italian, French, German, Japanese, or Spanish

Note:

Candidates available for immediate joining will be preferred.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Email Chat Support Executive job

1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., SPESHALLY NHS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Chat Support Executive role?
   Ans: There is an immediate opening of 4 Email Chat Support Executive at SPESHALLY NHS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job has Day Shift.