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Email & Chat Support Executive

salary 24,600 - 38,500 /month
company-logo
job companyShanika Ventures
job location Diva, Mumbai
job experience0 - 6 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF

Job Description

We are looking for a Email & Chat Support Executive to join our team at Shanika Ventures to handle customer calls, provide exceptional customer support and resolve queries related to Real Estate. The role offers an attractive in-hand salary of ₹ 24,600 - ₹ 38,500 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Email & Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Email & Chat Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,500-₹38,500 per month in this Email & Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Diva, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Email & Chat Support Executive job is located in Diva, Mumbai.
  8. Why should you apply for this Email & Chat Support Executive job?
    Ans : This Email & Chat Support Executive job offers a salary between ₹24,500-₹38,500 per month. This is a Full Time opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Meal, Insurance, PF

Shift

Day

Contract Job

No

Salary

₹ 24600 - ₹ 38500

Contact Person

Komal
Posted 7 hours ago
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