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Email & Chat Support Executive

salary 26,500 - 44,600 /month
company-logo
job companyShanika Ventures
job location Byculla, Mumbai
job experience0 - 6 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF
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Job Description

We are looking for a Email & Chat Support Executive to join our team at Shanika Ventures to handle customer calls, provide exceptional customer support and resolve queries related to Real Estate. The role offers an attractive in-hand salary of ₹ 26,500 - ₹ 44,600 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Email & Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Email & Chat Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹26,500-₹44,500 per month in this Email & Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Byculla, Mumbai.
  5. How many vacancies are there for this Email & Chat Support Executive job?
    Ans : There is 1 vacancy for this Email & Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Email & Chat Support Executive position is Byculla, Mumbai.
  8. What makes this Email & Chat Support Executive job a good opportunity?
    Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹26,500-₹44,500 per month. This is a Full Time job and has 1 openings.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance

Shift

Day

Contract Job

No

Salary

₹ 26500 - ₹ 44600

Contact Person

Komal
Posted 4 hours ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Email & Chat Support Executive