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Email & Chat Support Executive

salary 15,000 - 20,000 /month
company-logo
job companyScymes Services Private Limited
job location Ambattur, Chennai
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Job Description:

  • Handle customer queries and requests via email in a timely and professional manner

  • Respond to inquiries related to banking products, account details, debit/credit cards, transactions, KYC, and service requests

  • Ensure accurate and clear written communication aligned with Bank policies

  • Maintain proper email etiquette and TAT compliance

  • Coordinate with internal teams to resolve customer issues effectively

  • Update customer interactions and resolutions in the system

  • Ensure data confidentiality and compliance with banking regulations

  • Follow SOPs and quality guidelines set by the bank

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Scymes Services Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 2 Email & Chat Support Executive at Scymes Services Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

No

Contact Person

Riya Poojari

Interview Address

1st Floor, Awon House, Makwana Road, Gamdevi, Marol
Posted 10+ days ago
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