Email Chat Support Executive

21,000 - 24,500 /month

Sbm

Andheri MIDC, Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Languages: Malayalam, Telugu

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Title:Customer Support Executive – Email chatHandle incoming customer email chats and respond politely.Understand customer queries and provide correct information or solutions.Log all interactions in the system and follow up where needed.Escalate unresolved issues to seniors as per process.Maintain quality, productivity, and customer satisfaction targets.Good communication skills, basic computer knowledge, and willingness to work in shifts.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹24500 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Sbm.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 5 Email Chat Support Executive at Sbm
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Rotational Shift.