Title:Customer Support Executive – Email chatHandle incoming customer email chats and respond politely.Understand customer queries and provide correct information or solutions.Log all interactions in the system and follow up where needed.Escalate unresolved issues to seniors as per process.Maintain quality, productivity, and customer satisfaction targets.Good communication skills, basic computer knowledge, and willingness to work in shifts.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.
More about this Email Chat Support Executive job
What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹24500 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Sbm.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 5 Email Chat Support Executive at Sbm
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Rotational Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Benefits
Insurance, PF
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process
Shift
Rotational
Salary
₹ 21000 - ₹ 24500
Regional Languages
Malayalam, Telugu
English Proficiency
Yes
Contact Person
Gupta Dilip
Posted 10+ days ago
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