A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
29,000 - 36,500 /month
Samarth Enterprises
Work from home
0 - 2 years Experience in Customer Support / TeleCaller
Work From Home
Full Time
We are looking for motivated and customer-focused individuals to join our team as Customer Support Executives. The selected candidates will be responsible for assisting customers through online chat, understanding their queries, resolving issues and providing timely support.
Key Responsibilities
Handle customer queries through online chat and support channels.
Understand customer problems and provide accurate solutions.
Assist customers with ticket/service-related queries.
Maintain professional and polite communication with customers.
Escalate complex issues to the appropriate team when required.
Follow company processes and customer support guidelines.
Maintain proper records of customer interactions.
Ensure a positive customer experience and timely resolution of issues.
Candidate Requirements
Good communication skills in Hindi and basic English.
Good typing and computer skills.
Customer-friendly attitude and patience.
Ability to understand problems and provide solutions.
Basic knowledge of internet, email and chat applications.
Freshers can apply.
Previous customer support/chat support experience will be an advantage.
Preferred Skills
Customer Support, Chat Support, Customer Service, Communication Skills, Problem Solving, Hindi, English, Email Support, Computer Skills, Typing.
What We Offer
Full-time employment
Professional working environment
Training and support
Growth opportunities
Performance-based incentives, if applicable
Candidates who are interested in customer service and enjoy helping people are encouraged to apply.
