Email Chat Support Executive

15,000 - 25,000 /month

Headsup Hr Solutions Private Limited

Kadubeesanahalli, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

20 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Non-voice/Chat Process

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account, DRA Certificate

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

1. Address customer issues and resolve them efficiently as the first point of contact on both voice and non-voice platforms. 2. Support and interact with customers through phone, email, and other channels, ensuring all valid concerns are handled with priority. 3. Minimum 1 year of call center experience in both voice and non-voice processes. 4. Open to BCP as per business requirements. 5. Good verbal and written communication skills. 6. Preferred languages: Hindi, Kannada, English; other South Indian languages are an added advantage. 7. Basic knowledge of Excel. 8. Maintain a positive, empathetic, and professional attitude toward customers at all times. 9. Respond promptly to customer inquiries. 10. Communicate with customers through various channels (Chat, Email & Calls). 11. Acknowledge and resolve customer complaints. 12. Have complete knowledge of products and services to answer questions effectively. 13. Process orders, forms, applications, and requests. 14. Maintain records of customer interactions, transactions, comments, and complaints.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Headsup Hr Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 20 Email Chat Support Executive at Headsup Hr Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Day Shift.